Zarle Official Store aims to ensure complete customer satisfaction with every purchase. If you receive a product that is damaged, defective, or incorrect, you may request a return or replacement within a specified time after delivery by contacting our customer support team. Items must be unused, unwashed, and in their original packaging with all tags intact to be eligible for return. Once the returned item is received and inspected, we will notify you regarding approval or rejection of your request. Approved refunds will be processed to the original payment method or issued as store credit, depending on the situation. Shipping charges are non-refundable unless the return is due to an error on our part. Zarle Official Store reserves the right to refuse returns that do not meet our policy conditions.